Terms and Conditions

These site terms govern access to and use of the Sprunky Casino website, player accounts, games, promotions, and related services. By registering, logging in, or otherwise using the platform, you agree to the conditions of use described here. This page sets out the main rules, rights, and responsibilities that apply when you use Sprunky Casino’s services.

Sprunky Casino operates the platform and is responsible for the services provided on this site. The site is intended to be clear and fair, but it cannot promise uninterrupted access or that every feature will be available at all times.

Who may use the platform

Sprunky Casino is intended for adults only. You must be of legal gambling age in your jurisdiction to register and play. It is your responsibility to confirm that online gambling is lawful where you are located and to comply with any local rules or licensing requirements.

The operator may restrict or deny access in certain territories or regions. If you are located in a jurisdiction where access is restricted, you must not attempt to use the site.

Account registration and basic expectations

To create an account, you must provide accurate, complete, and up-to-date information. Accounts must be registered in the name of the person who will use them. Multiple accounts, shared accounts, or accounts opened on behalf of another person are not permitted except where expressly allowed by Sprunky Casino.

You may be required to verify your identity, address, or payment details before you can deposit, wager, or withdraw funds. Failure to provide required information when requested may lead to temporary or permanent restrictions on your account.

Identity checks and verification

Sprunky Casino may require documentation or information to confirm your identity, age, address, or payment method ownership. Typical requests can include government-issued identification, proof of address, or copies of the payment method used.

Verification requests are a normal part of responsible operation and may be required before processing withdrawals or resolving security concerns. We will treat the documents you provide with confidentiality, in line with our Privacy Policy.

Use of the player account

You are responsible for maintaining the confidentiality of your login credentials and for all activity on your account. Do not share your username, password, or account access with others. If you suspect unauthorized access, notify support immediately.

Accounts are personal and non-transferable. Selling, transferring, or assigning accounts to another person is prohibited and may result in account suspension or closure.

Deposits, withdrawals, and balances

Sprunky Casino accepts a variety of payment methods, including MasterCard and Visa, and supports balances in Euro and United States dollars where offered. Payment method availability, processing times, minimum and maximum limits, and fees may vary.

Withdrawal requests may be subject to verification checks and standard processing times. The operator may delay or hold transactions while additional identity, source-of-funds, or compliance checks take place. We may also require funds to be returned to the original source of deposit when applicable.

All balances shown on the site are subject to verification. If an error is suspected, Sprunky Casino may suspend transactions while it investigates.

Bonuses, promotions, and bonus terms

Bonuses, free spins, and other promotions are offered with separate bonus terms that supplement these site rules. Specific offers may include eligibility conditions, wagering requirements, time limits, game restrictions, maximum conversion or withdrawal limits, and opt-in procedures.

Before participating in any promotion, review the applicable bonus terms at /bonus-terms. Promotional offers may change, be limited to certain players, or be withdrawn at any time.

Game availability and service access

Sprunky Casino aims to provide a wide selection of games, including slots, blackjack, roulette, video poker, craps, and live dealer titles. Game availability can vary by location, device, and software provider.

Services and games may be added, modified, suspended, or removed without prior notice for reasons including maintenance, regulatory requirements, provider changes, or technical issues. We do not guarantee every game, feature, or payment method will always be available.

Fair play and prohibited behavior

Players must use the site in a lawful and honest way. Prohibited actions include, but are not limited to:

• Using false information or documents.
• Collusion, fraud, chargeback abuse, or other attempts to exploit games or promotions.
• Attempting to manipulate game outcomes, systems, or promotional mechanics.
• Using unauthorized software, bots, or automated play methods.
• Allowing another person to access your account.

Sprunky Casino expects all players to act with integrity. Breaching these rules may result in forfeiture of winnings, withholding of funds, suspension, or account closure.

Restricted conduct and operator rights

If Sprunky Casino reasonably suspects a breach of the account rules, bonus terms, or any misuse, it may take measures including refusing service, limiting access, suspending promotions, freezing transactions, withholding payments, or closing accounts. Actions will be taken fairly and in line with regulatory and compliance obligations.

Where possible, the operator will explain the reason for any restriction. In some cases, investigations may require temporary confidentiality and a delay in communication.

Errors, mistakes, and technical issues

From time to time the platform may display incorrect information, show wrong balances, apply incorrect promotions, or experience game malfunctions and interrupted sessions. Sprunky Casino reserves the right to correct obvious errors and to take reasonable steps to resolve technical problems.

If an error affects a transaction or game result, we will review the matter and address outcomes in a fair and proportionate manner.

Responsible gaming and player protection

Gambling should be treated as entertainment, not a way to make money. Sprunky Casino supports responsible play and offers tools and resources to help you manage your activity, such as deposit limits, loss limits, session reminders, and self-exclusion options where available.

If you feel your gambling is causing harm, contact support or visit the Responsible Gaming page for guidance and local help resources.

Intellectual property and site content

The site design, text, graphics, logos, software, and other original materials are owned by Sprunky Casino or licensed to the operator. You may not copy, reproduce, republish, distribute, or commercially exploit site content without prior written permission.

You may use the site content for personal, non-commercial purposes only, and must respect all copyright and trademark notices.

Third-party providers and linked services

Some games and services are provided by third-party suppliers, such as Pragmatic Play, and may be subject to the suppliers’ own operating terms. Payment processing and technical infrastructure may also be provided by external vendors.

Where the platform links to third-party sites or content, Sprunky Casino is not responsible for their availability, security, or privacy practices. These services may change, be temporarily unavailable, or operate under different rules.

Limitation of liability and disclaimers

Sprunky Casino is not responsible for losses or damages arising from circumstances beyond reasonable control, including technical interruptions, third-party failures, device incompatibility, or force majeure events. The operator is also not liable for losses due to user error, unauthorized access where a user failed to protect account details, or misuse of the service.

Where liability cannot be excluded by law, Sprunky Casino’s liability will be limited to the maximum extent permitted by applicable regulation.

No guarantees — "as is" service

The site, games, and services are provided "as is" and "as available." Sprunky Casino cannot guarantee uninterrupted, error-free operation or that all features will function on every device or in every location.

Changes to these terms

Sprunky Casino may update these terms and other account rules from time to time. The most recent version published on the website will apply from the date shown on that page, unless otherwise stated. You should review the site terms periodically to stay informed about any updates.

Related policies and additional rules

In addition to these site rules, you should review related policies that govern privacy, cookies, anti-money laundering, and responsible gaming. These documents set out how we handle personal data, the use of cookies, identity verification, and other compliance matters.

Contact information

If you have questions about these conditions of use or need help with your account, contact our support team. Live chat may be available on the site, and you can reach us by email at support@sprunkycasino.com. We aim to respond promptly and to resolve queries in a clear, fair manner.

These rules are designed to set clear expectations for the use of Sprunky Casino’s website, accounts, and services. Continued use of the platform constitutes acceptance of the site terms and associated policies.